IS THERE A MINIMUM STAY?

On our Deluxe furnished tents we have a 2-night minimum stay policy. There are occasionally 1 night stays advertised on the mailing list for certain dates.  Subscribe to receive these dates.

WHAT TIME IS CHECK IN/OUT?

Check in is between 3pm and 7pm on the day of arrival. We do ask that you let us know your estimated time of arrival on booking or please contact us closer to your stay to let us know on 07356 085262. We do not recommend arriving after 8pm as you need time and daylight to set up and familiarise yourself with the site and the gates will be locked into the farm.  We are also a quiet after 10.30pm site, with no noise after 11pm.  Being a working farm the front gates are locked at 8pm.  Late arrivals after this time will need to park outside and walk in.  Check out is by 10am on your departure day. Site and facilities are locked, including entrance gate, at 10am on departure day.

Any requests for early check in (1pm) or late check out (12 noon) must be made in advance, by email, and we will do our best to accommodate if staff are available.

HOW MANY PEOPLE DO BELL TENTS SLEEP?

The 6m deluxe furnished bell tents sleep up to 6 people, this includes 2 people sharing a double bed, 4 single beds/futons. A bed can be exchanged for a travel cot.

The 5m deluxe furnished bell tents sleep up to 5 people, this includes 2 people sharing a double bed and 3 single beds/futons.

The 4.5m deluxe furnished bell tents sleep up to 4 people, this includes 2 people sharing a double bed and 2 single beds. A bed can be exchanged for a travel cot.You can also hire single beds and travel cots from us, please request this at booking, or contact us separately, subject to availability. For more information please visit our 'STAY WITH US' page.

WHAT IS YOUR CANCELLATION AND AMENDMENT POLICY?

If you need to amend your booking, please give as much notice as possible so that someone else has the chance to book the tent. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Cancellation charges are set out below:

More than 30 days prior to start of booking              10% of the booking fees will be charged

14-30 days prior to start of booking.                            50% of the booking fees will be charged

Less than 14 days or after the booking start date.    100% of the booking fees will be charged 

If Government advice requires us to close the site, you will receive a full refund. 

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HOW MUCH DO YOU CHARGE?

Prices start from £300 for a deluxe furnished tent, for 2 nights. 

Please use the booking process online to check availability and the total cost for your stay. Extras are available to add on to your booking during that process. Please see our ‘BOOK NOW’ page for more information.

HOW DO YOU TAKE PAYMENT?

You have the option to pay in full when booking, or choose the 20% payment upfront option if your booking is more than 8 weeks away. The balance is then due 8 weeks before the start of your stay. We will send you an email reminder to pay the balance, so please keep an eye on your emails.

Payment is taken using our secure online booking process powered by Stripe.

ARE DOGS ALLOWED?

Yes! We understand that dogs are part of your family so we welcome dogs on site too. The booking allows for 2 dogs per tent, one additional dog can be added at the time of booking if necessary. Please bear in mind the comfort and feelings of other campers and do not allow them to run wild and bother other campers. Please do also pick up after your poo-ch!

WHAT DO I NEED TO BRING?

If you are staying in our deluxe furnished tents we will provide you with beds, bedding and pillows. 

We can hire single airbeds and travel cots which can be added at the time of booking, subject to availability.

We recommend bringing extra blankets for the colder nights, we also advise you bring with you a good quality torch as some areas of the site are unlit. 

You will need to bring all your own camping and cooking equipment and food.

We will provide you with a picnic table.  Communal fire pit and logs are available for purchase at time of booking or on site. 

Please do place these extras at the time of booking, to guarantee availability.  

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WHAT CAN I BUY ON SITE?

You can buy additional logs and kindling. We also have a refreshments trailer that has a mix of drinks, crisps, ice creams from Grays Dairy as well as ‘Surrey Hills’ coffee, teas and hot chocolate. 

 

CAN I STAY IF I'M UNDER 18?

We require an adult to accompany all under 18 year olds, and to be responsible for all guests within the party.  Parties of children under 18 are not permitted to sleep in the tents on their own without an adult. 

Parents are also kindly reminded that they are responsible for their children at all times.  Hammonds Glamping is a secure and private site.  The responsibility for any activities or actions off site are solely those of the visiting adults.  Hammonds Glamping operate responsibility for the glamping site only, not the adjoining National Trust public walkways or onsite private farm.

There are plenty of health and safety signs, particularly in relation to the rail line nearby and private farm.  It is your responsibility to ensure your party do not access these restricted areas.  Restricted areas being the railway and the private farm. 

 

IS THERE PARKING ON SITE?

Yes, there is a grass car park across the path from the campsite with parking for 1 car per tent. You are able to book space for another car when booking if necessary.   There are plenty of wheelbarrows to transport you belongings to the tents from the car park.

ARE DAY VISITORS ALLOWED?

We operate a wristband policy for all guests when on site as we are on National Trust land so please do contact us if you wish to have visitors and we will do our best to accommodate.

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HOW DO I CHARGE MY PHONE?

We advise you bring charging packs if it is essential to charge phones, as there is no charging point on site.  We urge our visitors to relax and unwind, leaving mobile devices as a thing of the past! 

 

IS THERE PHONE SIGNAL OR WIFI?

There’s no WiFi on site, but you should get a strong 4G and phone signal. If you are having problems and need to make an important or urgent call, please contact the onsite team.

IS MUSIC ALLOWED ON SITE?

We allow an acceptable level of music which will be judged by our site manager. There is a quiet policy between 9pm-8am, with no noise after 11pm. We are a family friendly site so we do ask you to respect that there may be little ones sleeping in the evenings, and adults trying to enjoy a well deserved break!

IS THERE A QUIET POLICY?

We do ask everyone to respect our quiet policy from 9pm with no noise after 11pm.  Definitely no music after curfew as it travels to the local residents.  This is for the comfort of all our guests staying on site.  The management does reserve the right to ask patrons to leave the site if they refuse to follow these site rules, for the benefit of all patrons.

CAN WE HIRE AN EXTERNAL FOOD VENDOR?

Please do speak to us if you wish to bring an external food vendor in for exclusive hire.  We need to check all their liability insurances and health and safety certificates.  We can recommend the brilliant Rupert Street Catering if you are looking for a mobile food vendor for your party.  Click here to view.

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ARE YOU COMMITTED TO RECYCLING?

You will notice on site, large dumper bins from Chambers Waste Management.  Whilst all rubbish goes into one bin, Chambers pride themselves on their recycling commitment.  When our bins are collected they are taken to the waste recycling centre and sorted.  Please do not feel you have to separate the recycling, as this will be done at source.  We really appreciate it as we are equally committed to recycling. 

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HOW CLOSE IS THE NEAREST SHOP?

Crossroads stores is a hub for local, artisan produce, specialising in cheese, meat, snacks and some delicious wine, beers and gins and only a 20 minute walk from Hammonds glamping. 

Otherwise the village of Horsley is within a 5 minute drive from the site offering a brilliant local butchers, bakery, post office, convenience stores and takeaways. Ripley village is home to some beautiful cafes and The Co-op for everyday supplies. Please see our ‘EXPLORE THE AREA’ page for more information on the local area.

 

HOW CLOSE IS THE NEAREST PUB/RESTAURANT?

The nearest pub, The King William IV Pub,  is only 15 minutes walk from the site. A brilliant family friendly pub with play area and garden.  Please see our ‘EXPLORE THE AREA’ page for more information on the local area.

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ARE YOU COVID-19 SAFE?

Hammonds Glamping will be conducting a COVID-19 risk assessment before the start of the season, and we will be working hard to retain the hygiene and safety standards to keep us all as safe as possible. Please respect the hygiene rules and do your bit to protect yourself and others.

If you or any member of your party contract COVID-19, are showing symptoms or are unable to visit due to isolation, we will do our best to move your booking to a later date or provide a gift voucher for any payments made.